Shipping Rates & Information

1. General Shipping Information:

We make every effort to keep shipping charges as low as possible.

We sell our tea for fair prices – we do not overcharge for our tea sold online so that we can offer “free shipping” or reduced shipping rates to on-line customers.

2. Free Shipping:

Tea Trekker offers FREE SHIPPING via USPS Priority Mail on orders that have a value of  $100.00 or more with a ship-to address in the 50 U.S. states

Free shipping is not available for orders shipped to addresses outside the 50 U.S. states, or for International orders.

Please Note – customers with qualifying orders must manually select the free shipping option, your shopping cart will not automatically select this option for you

3. Address Verification:

Please verify the address(es) that you give to us.

Your Shipping Address is the address to which you would like to have your package sent.

A package that is returned to us due to an insufficient or incorrect address will be re-shipped for an additional shipping charge once we are given a new address by the customer.

This shipping charge will apply to any re-shipped package including one that initially qualified for Free Shipping.

A second, additional re-shipping charge will apply if Tea Trekker is charged for the return of an undeliverable package.

A Note About Your Credit Card Billing Address:

Your Billing Name and Address must match the name and address to which your credit card statement is delivered.

An incorrect Billing Name or Address will cause your purchase to be denied by your credit card processor.

The Billing Name and Address is often different than the address to which we will be sending your package.

4. Shipping Schedule

We ship Monday through Saturday.

We fill orders Tuesday, Wednesday, Thursday, and Friday.
Orders are typically shipped the next business day after we fill the order, except for major holiday weekends and extremely busy times such as Christmas, Mother’s Day, and the period in the spring when the new harvest’s Spring teas arrive (generally April & May).
Please note the abundance of Monday holidays which may interfere with the transport of your packages – please plan accordingly.

Orders received on Sunday & Monday (our busiest times) generally ship on Tuesday or Wednesday.

5. Shipping Methods

A. United States Postal Service (USPS) Priority Mail :

USPS Priority Mail service is inexpensive and offers fast delivery.

Tea Trekker’s shopping cart is linked to the USPS Priority shipping chart.
All packages ship from our store which is located in Massachusetts (zip code 01060).

The rates for USPS Priority Mail will show during checkout .

If you are ordering from a state or US-affiliated location on the following list, your package will also be shipped by
USPS Priority Mail.

Alaska
Hawaii
Puerto Rico
Other Off-Shore US Mailing Addresses and APO, etc
Packages shipped to Puerto Rico and other off-shore US mailing addresses will be charged at a higher rate than the rate for the 50 U.S. states and Free Shipping is not available.

B. USPS  Priority Mail International:

All International orders ship USPS Priority International Mail only.

We ship to the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Liechtenstein
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • San Marino
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Kingdom

Remember – the rate for USPS Priority International Mail will show during checkout only after you have entered your package’s ship-to address.

There is no Free Shipping available for international packages.

6. Payment and Confirmation

Ordering from our secure website is both safe and easy and can be accessed 24/7.

For US originated orders we accept these major credit cards: Visa, MasterCard, American Express, Discover, and also payment through PayPal.

For International orders we accept PAYPAL only.

PAYPAL is better able to handle international addresses and money transfer. Once you register with PAYPAL you should have many options available to you for payment.

7. Confirmations After Placing Your Order: 

You will receive several e-mail confirmations upon placing an order with Tea Trekker.

First, one from us (Tea Trekker) that confirms that we have received your order

Second, one from Authorize.net (or PAYPAL) confirming that your payment has been authorized so that we can then process the final sale for your purchase

Third, when your package is shipped, you will receive an e-mail from STAMPS.com with the USPS tracking information for your package.

 

These confirmations will all be sent to the email address that you have provided on your account and/or order.

If you do not receive these e-mails, then please confirm that the e-mail address on your account is correct and check your spam inbox or your spam filter – perhaps your e-mail security settings are set very high – high enough to intercept these messages.

Tea Trekker Thanks You  for ordering tea from us and we know that you will enjoy your tea and teawares.